Like any other company, iPage hosting has both positive and negative feedback. We’re into explaining further the iPage common problems and what to do if iPage is down for some reason.
iPage is a reputable web hosting company. It has been around for years. They’re offering a wide variety of services with customers from around the world.
If you’re planning to sign up for iPage web hosting services, you should pay attention to the common iPage problems. It’s important to know that reputations are all based on the client’s experiences.
In this article, we’re getting to understand these common problems. And what to do if iPage went down for some reason. Let’s get started and let us know your feedback in the comments section below.
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Common iPage Problems:
iPage is a leading web hosting provider. This company has been around for over 10 years. iPage has been serving over a million customers with high-quality services.
The best thing about this company is that they’re always striving to improve the system. Their ultimate goal is to provide the best in the web hosting industry.
Before going any further, it’s very important to read iPage terms of service. All the service’s processes and limitations are mentioned and explained in their terms of service. Upon ticking “I agree to terms of service”, the company understands that you became aware of the service scope very well.
Let’s take a closer look into these complaints:
1. iPage Pricing & Billing Issues:
Customers have reported a few issues related to pricing and billing. So as a first-time subscriber and for the first billing term, you’ll get freebies along with your service.
It’s very important to understand that these freebies will chargeable on renewals. This means that your renewal price will go up if you decided to keep those freebies on the next billing term.
My advice to you is to disallow the auto-renewal. And make sure to do manual renewals every billing term. This will give you a chance to review the services and only pay for what you actually use.
The iPage pricing starts at $1.99 USD per month. But it’s very important to understand that this is an introductory price. And this means that you will renew on their regular pricing which starts at $7.99 per month.
It’s also important to understand that the billing terms available are only limited to; 12 Mo, 24 Mo, or 36 Mo. Accordingly, you cannot pay month-to-month with iPage.
2. Any-Time Money Back:
Yes, iPage advertises any-time money-back guarantee. This is one of the most amazing features offered by the company. You can ask for a refund whenever you decide to cancel the service.
But Hey! before filing a refund request, you should understand your situation first. Getting a full refund or a partial refund is all based on the time you’re actually submitting the refund request.
If you’re within the first 30 days after purchasing the service, you’re eligible for a 100% refund. This means you cancel your service and get a full refund for your payment.
If you’re beyond the first 30 days, you’ll only be eligible for a partial refund. iPage will only refund on the amount covers the remaining months left on your subscription.
In both cases, the domain name registration cost is not refundable. This guarantees that you can keep your domain name registered. You may keep it on iPage or transfer it somewhere else.
3. Limited Features:
Since day one, iPage has been dedicated to beginners and first-time subscribers. It has made creating a website super easy without touching lines of code or much programming.
But this made it not very much suitable for advanced users. For example, iPage doesn’t support ASP.net programming or SSH access.
iPage recently has introduced advanced VPS hosting. This is a great move curated to advanced users. This basically gives you an upgrade window shall your website grew and you needed more resources.
4. iPage Down & Slow Speed:
Like any other hosting provider, iPage may go down or experience slow speed issues. We’ve been using iPage for a number of websites, and we’ve never experienced such long complicated issues.
iPage is hosting over a million websites. And this number is growing every single day. They’re maintaining a great customer support department which is available 24 hours, 7 days a week.
You can always reach out to their support staff by submitting a ticket, email, or live chat system. And since there are always alternative ways to contact customer support, iPage provides you with more flexibility to voice out your concerns.
iPage Down? Best iPage Alternatives:
At some point, you may need to change your web hosting provider. iPage has been a great web hosting provider maintaining a quality service for their clients. Yet, the service might not be optimal for everybody.
So if you’re experiencing issues with iPage, there definitely are many other web hosting providers to consider. Let’s check a few of these alternatives down below:
We’ve been – personally – using these web hosting providers with great success. Don’t take our word for it, Please go exploring these providers and see for yourself if they might be good iPage alternatives.
At this point, you should have got a clear idea about the common iPage problems. You’re also packed with good alternatives if you’re experiencing any iPage down issues.
We’ve tried to make this article as simple and straight forward as possible. Please let us know your thoughts and feedback in the comments section down below.