One of the most critical things you may think of while opting for a web hosting service is their money-back guarantee. You’re asking yourself; can I get my money back if I’m unlucky with this company’s quality of service? In this article, we’re discussing how to cancel iPage account.
The web hosting companies that are offering money-back guarantee are giving their customers a sense of trust and reliability. And yes! You’re on the right track if you’re actually looking at iPage as an alternative. They’re featuring an interesting anytime money-back guarantee.
If you decided to cancel your web hosting account anytime during your very first month, iPage will do that for you. While many other companies will offer up to 14 day money-back guarantee, iPage is featuring up to whole 30 days money-back policy.
Let’s dig deeper and see how to cancel iPage account and stop your automatic billing subscription. I will also show you how to request a refund and cancel your service. Keep reading and let me know your feedback in the comments section below.
Quick Disclaimer: This article contains affiliate links.
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iPage Cancelation Policy
The best thing about iPage is that you may receive a full refund within the very first 30 days after your initial purchase. This happens with no questions asked at all. You just need to make sure that you’re within the very first 30 days after your purchase to apply.
Unfortunately, there is no direct process on their website to ask for a cancelation. Instead, you will need to start a live chat with a support agent, verify your account ownership, and simply ask for service cancelation.
Kindly be noted that domain names or any additional services such as; SSL Certificate, SiteLock Security, or Backup Solutions are not refundable. These are additional services that is provided by 3rd-party providers. And for which, iPage pays additional fees to use on your website.
How To Cancel iPage Account?
First of all, you will need to go to their website and open up the live chat. Once you’re connected with a support agent, provide your service domain name, verify ownership, and simply ask for a service cancelation. Remember, you need to make sure you’re within the first 30 days after purchase to qualify.
Let’s break the process down into the steps below:
- Visit iPage.com
- Open up the Live Chat
- Ask the agent for “Service Cancelation”
- Mention the service URL you would like to cancel
- Confirm your request
After a few minutes, you will receive an email from the iPage confirming your cancelation request. While the email message will mention that the service will be canceled immediately, you still can access the service for up to 24 hours after placing the cancelation request and before the service is canceled.
After about one to two more days, you’ll receive a couple more emails with the cancelation completion notice. And then, you will receive the full refund back to your credit card or your PayPal account exactly as how you’ve paid them in the first place.
What Happens to My Domain?
One of the important things you should take care of is that domain name registration is a non-refundable service. You will not be able to receive a refund for your domain name as they pay for it to register the domain name for you. You may transfer your domain away or simply let it expire after a minimum of 1 year.
Alternatively, you may keep your domain name on the iPage and point it to your new service provider. If you’re hosting your website somewhere else, you can simply assign this domain to the other service provider’s nameserver or DNS settings to work there.
So to wrap it all up, you’ve got two scenarios:
- Connect the domain name to another hosting provider using DNS nameservers.
- Let the domain expire if you don’t need it anymore.
If the second scenario is yours, you won’t be able to cancel the domain name immediately. You simply let it expire by its expiration date. If you initially registered the domain name for a year ahead, then it will expire after one year.
In case you were not very lucky with the iPage services, it’s okay. There are other alternatives that you can definitely use to host your website. Let’s analyze a few of these alternative solutions below for your convenience.
Some of the companies below are owned and operated by EIG, which is actually the same operating company of iPage. However, services and companies are managed and operated in a completely separate manner. The service features differ as well. So you should get different user experiences with each company solely.
Let’s see what are the recommended iPage alternatives below:
Based on a real personal experience, I can assure you that this company is really one of the best! BlueHost is proudly serving over 2 million domain names and counting. Their hosting platform is 100% Optimized and ready to run a super-fast WordPress site.
BlueHost is a top brand that is indeed owned and operated by EIG (Endurance International Group). The support is top-notch. And their service quality is beyond great. The only downside I’ve experienced was the Live Chat delay. I had to wait for a few minutes before someone picked up my support request.
The company is featuring three main shared hosting packages; Basic, Plus and Prime. The Basic package is your ultimate option if you’re up to host a single domain. In case you wanted to host multiple domains, the Plus package would be even cost-effective.
This company is featuring a superb web hosting performance. They’ve been known as the world’s #1 green energy web hosting provider. Who doesn’t want to save the planet? GreenGeeks is featuring three main plans; Ecosite Starter, Ecosite Pro, Ecosite Premium.
Starting at $3.95, they’re offering an ultimate service with unlimited features; Storage, Bandwidth, Emails, and MySQL Databases. They’ve recently announced the Wildcard SSL Certificate. This allows you to install a free SSL certificate on your website. Their platform supports PHP 7 along with SSD Drives and CloudFlare CDN.
Overall, GreenGeeks is a top-line provider with everything you might need to run a successful online brand. Their Pricing starts at $3.95 per month. And they’re willing to offer a Free Website Transfer.
This is a great shared hosting provider for hosting your website. And it’s perfect for beginners as it offers the BoldGrid WordPress Website Builder tool. This tool will help you to set up your WordPress website in no time.
They definitely will serve super-fast websites; thanks to their SSD Drives and Layered Caching infrastructure. Based on the global metrics, it will perform up to 200% faster than any other shared hosting provider. They’re featuring three main packages. And their pricing starts at $2.95 /month (with up 57% off).
Their packages come with unlimited disk space and unlimited bandwidth. Automatic Backups are being generated every 24 hours. Your data are kept off-site and it’s incredibly Free! Other companies may charge a hefty fee to keep and maintain off-site backups like this.
iPage Refund Policy
Yes! This was that simple. No further upsells or talking to an agent who is trying to sell you a higher ticket service. All you need to do is to request, and you simply will get it. You’ll be able to get the whole process done just immediately.
Honestly, I believe they can develop some sort of an automated form to fill or something. I mean a button that can take cancelation requests and process them automatically without the need to speak to an agent on the live chat. That could be much easier for clients.
That was it all about how to cancel iPage account and how to stop the automatic billing. Let me know your thoughts of feedback in the comments section below. And don’t forget to share this article with everyone on social media if you found it useful. Thanks for reading!